Nature’s Comfort and Crown Royal Stoves are two of the most efficient outdoor wood burning stoves for residential and commercial establishments. Each brand has its own features and benefits which make each one suitable for a particular consumer. For someone new to purchasing wood stoves or furnaces, it is important to compare brands according to features, customer service, availability and warranty period. Here is a comparison of these two top brands.
Stoves winning features
Nature’s Comfort is the manufacturer of outdoor wood burning boilers including wood pellet and multi-fuel stoves. The company has a series of boilers ranging from 115,000 to 500,000 BTUs. These stoves have state of the art engineering improvements for more efficient water flow and stove controls. Designers have also created models that are easier to install, operate, troubleshoot and to service in case the need arises. Nature’s Comfort GT – 6000 is its first EPA Phase II Qualified Outdoor Furnace.
Crown Royal on the other hand has furnaces with four sizes. These stoves are made of 10 gauge 409 AL Titanium-enhanced stainless steel. The company claims that all stoves have been rigorously tested for leaks and defects and are UL and CSA certified. The RS 5000 E is EPA – approved and uses gasification to reduce dangerous emissions.
Who has better customer service?
Customers may contact Nature’s Comfort via phone at (877) 251 – 7740 or through email at their official site http://naturescomfortllc.com/. Crown Royal Stoves customer service is available via phone at 1- 866 – 361 – 7355. An online form for all customer inquiries is available at http://www.crownroyalstoves.com/contact .
Better warranty period
Nature’s Comfort has a limited 20 – year warranty on the fire drum and a limited 10 – year warranty on the stove’s water jacket for manufacturer’s defects. All other parts have a 1- year warranty. The warranty covers both parts and labor. The company states that the customer should properly deliver, install and maintain the boiler to qualify for warranty. Any questions or issues about warranty should be addressed with the dealer along with your proof of purchase, proof of treatment and testing along with the appliance serial number and model number.
All Crown Royal Stoves come with a 20 – year limited workmanship warranty and a 20 – year limited corrosion warranty. The RS 5000 E has a 10 – year limited warranty. For customers to enjoy this warranty, he must use only a control chemical that is only available from a dealer. This chemical protects from calcium and magnesium in water. Yearly water samples should be submitted to Crown Royal; failure to do so will void warranty.
Both Nature’s Comfort and Crown Royal are available through a local dealer near you. You may visit their official sites to locate a dealer near you or you may call customer service.
Nature’s Comfort has more varieties of furnaces making it easier to find the most suitable for your needs. Crown Royal customers find the company’s warranty coverage very intriguing and this has been the most common complaints of consumers that have used Crown Royal Stoves.