Nature’s Comfort vs Free Heat Machine Outdoor Wood Burning Stoves

Nature’s Comfort is one of the most outstanding outdoor wood burning stoves in the market. It has amazing features and unique models that provide efficient heating. It is preferred by most homeowners and customers in the US but how would this crowd-favorite fare with another preferred brand: Free Heat Machine? Which stove is the best and which one would a first-timer choose?

Stove winning features

Nature’s Comfort’s is a manufacturer of outdoor wood burning boilers and this also includes wood pellet and multi-fuel stoves. It has a series of boilers which range from 115,000 to 500,000 BTUs. These stoves have the most amazing engineering improvements for more efficient water flow and stove controls. Designers have also come up with models that are easier to install, operate, troubleshoot and service in case the unit needs repairs. Nature’s Comfort GT – 6000 is its first EPA Phase II Qualified Outdoor Furnace.

Free Heat Machine only has three models, the 90, 150 and 250. These stoves have varying heating capacities. The 150 and 250 models have a turbo burner that helps make flames burn brighter longer, improved heat distribution and reduced smoke and ash emissions.

Who has better customer service?

Customers may contact Nature’s Comfort via phone at (877) 251 – 7740 or through email at their official site Free Heat Machine may be contacted by calling 866 – 966 – 3432 or by sending their inquiries to Timber Ridge, Inc. 2020 Highway 11 – E, Jonesborough, TN 37659, USA.

Better warranty period

Nature’s Comfort has a limited 20 – year warranty on the fire drum and a limited 10 – year warranty on the stove’s water jacket for manufacturer’s defects. All other parts have a 1- year warranty. The warranty covers both parts and labor. The company states that the customer should properly deliver, install and maintain the boiler to qualify for warranty.

Any questions or issues about warranty should be addressed with the dealer along with your proof of purchase, proof of treatment and testing along with the appliance serial number and model number.

Timber Ridge, Inc. provides a 20-year warranty for repair and replacement and a 5-year warranty for all electrical parts. Contact your Free Heat Machine service personnel to help you with any questions about warranty. You should also contact Free Heat Machine customer service if you would like to find a nearby service center for any repairs or maintenance.


Both Nature’s Comfort and Free Heat Machine outdoor wood burning stoves are available through a local dealer near you. You may visit their official sites to locate a dealer near you or you may call their customer service for help.

When it comes to an outdoor wood burning stove showdown, Nature’s Comfort wins hands down. It has a variety of stove models that allows customers to choose the most suitable for their needs. Homeowners and business owners need stoves that fit their heating needs and the only way to find stoves like these is to choose from a wide variety of products to choose from.

(c) 2018 Nature's Comfort LLC

(877) 251-7740 - MAIN

(866) 222-8702 - FAX