Nature’s Comfort and Greenwood, these are two popular outdoor wood burning stove brands that customers often find in the market. These brands are so popular because of amazing stove features, great customer service and reliable warranty but which is the best one? If you are searching for the most suitable outdoor furnace for your home or business, here are some pointers that may help you.
Stoves winning features
Nature’s Comfort’s is a brand of outdoor wood burning boilers and wood pellet and multi-fuel stoves. The company has a series of boilers which range from 115,000 to 500,000 BTUs. These stoves have the most amazing engineering improvements for better water flow and stove controls. Designers have also come up with outdoor wood burning stoves that are easier to install, operate, troubleshoot and service in case the unit needs repairs. Nature’s Comfort GT – 6000 is its first EPA Phase II Qualified Outdoor Furnace.
Greenwood Technologies is known for an energy efficient furnace called a hydronic furnace. This unit is unique because it may be used indoors or outdoors plus has an easy maintenance system thanks to its clean-burning system. It can completely burn wood with zero waste such as smoke, creosote or ash.
Why has the better customer service?
Customers may contact Nature’s Comfort via phone at (877) 251 – 7740 or through email at their official site http://naturescomfortllc.com/. Customers may contact Greenwood by calling their number 800 – 959 – 9184. They may send any inquiries by mail at Greenwood Technologies, Inc. 11661 SE 1st Street Suite 200 Bellevue, WA 98005, USA.
Better warranty period
Nature’s Comfort has a limited 20 – year warranty on the fire drum and a limited 10 – year warranty on the stove’s water jacket for manufacturer’s defects. All other parts have a 1- year warranty. The warranty covers both parts and labor. The company states that the customer should properly deliver, install and maintain the boiler to qualify for warranty.
Any questions or issues about warranty should be addressed with the dealer along with your proof of purchase, proof of treatment and testing along with the appliance serial number and model number.
Greenwood Technology has a limited warranty offer which is available only to the original owner of the wood burning stove. The stove’s ceramic firebox has a 20-year warranty, steel parts have 10-year warranty and the plumbing system which includes all the gauges and other related parts have a one-year warranty. Customers that have questions about their product warranties should contact their distributor or service center in the area.
Both Nature’s Comfort and Greenwood outdoor wood burning stoves are available through a local dealer. You may visit their official sites to locate a dealer near you or you may call their customer service for help.
All in all, the many outdoor wood burning stove models from Nature’s Comfort offer a more versatile and efficient service compared to Greenwood’s single model. Nature’s Comfort also has a very generous warranty compared to the very limited one that is found in Greenwood stoves.