Consumers looking for a new outdoor wood burning furnace for their home or their business have a lot of choices. But two brands have been getting more attention lately because of their furnace models and unique features; these are Nature’s Comfort and HeatMaster. But in a showdown for the best brand, who will win? The two outdoor furnace brands have been compared according to features, warranty, customer service and availability; these are factors that most consumers base their choices on.
Stove winning features
Nature’s Comfort manufactures outdoor wood burning boilers, wood pellet and multi-fuel stoves. It has a wide variety of boiler models which range from 115,000 to 500,000 BTUs. These stoves have state of the art engineering improvements for more efficient water flow and stove controls. Nature’s Comfort designers have also come up with models that are easier to install, operate, troubleshoot and to service. Aside from its regular outdoor wood burning stove line, Nature’s Comfort offers the GT – 6000. This is its first EPA Phase II Qualified Outdoor Furnace that is recommended for homes and small businesses.
HeatMaster has standard wood furnaces that are easy to set up and are compatible with existing heating systems. Models have a round design to improve heat transfer. There are more features to improve efficiency such as easy access ash pan, fire box and rocker grate. HeatMaster prides itself with outdoor wood burning furnaces that use 30% less wood than other models. By using a secondary heat exchange system heat exchange is improved and thus makes units more efficient. HeatMaster G-series is approved by the EPA Phase 2 emission limits.
Who has better customer service?
Customers may contact Nature’s Comfort via phone at (877) 251 – 7740 or through email at their official site http://naturescomfortllc.com/. HeatMaster customers may reach the company by phone at (887) 325 – 9792.
Better warranty period
Nature’s Comfort has a limited 20 – year warranty on the fire drum and a limited 10 – year warranty on the stove’s water jacket for manufacturer’s defects. All other parts have a 1- year warranty. The warranty covers both parts and labor. The company states that the customer should properly deliver, install and maintain the boiler to qualify for warranty.
Any questions or issues about warranty should be addressed with the dealer along with your proof of purchase, proof of treatment and testing along with the appliance serial number and model number.
HeatMaster provides a limited lifetime warranty to all its products. This warranty covers corrosion and troubles due to poor workmanship. Customers inquiring about the warranty of their stoves should contact their specific dealer.
Both Nature’s Comfort and HeatMaster outdoor wood burning stoves are available through their respective dealers. If you are interested, contact customer service to find out a local dealer in your area.
HeatMaster may have more advanced features on their models but Nature’s Comfort still stands out because of the different varieties of models. Having more models improves the ability of consumers to find the most suitable model that will fit their needs instead.