Nature’s Comfort and Kerr are two of the most sought after wood burning outdoor stoves. When it comes to quality and great performance, these two models stand out from the rest. But for someone new to ordering outdoor furnaces, which one is the best pick? Here is a quick comparison of Nature’s Comfort and Kerr brand outdoor wood burning stoves.
Stoves winning features
Nature’s Comfort manufactures outdoor wood burning boilers, wood pellet and multi-fuel stoves. This brand has a series of boilers which ranges from 115,000 to 500,000 BTUs. These stoves has the most updated technological improvements for more efficient water flow and stove controls. These are also models that are easier to install, operate, troubleshoot and to service in case the need arises. Aside from its regular outdoor wood burning stove line, Nature’s Comfort offers the GT – 6000. This is its first EPA Phase II Qualified Outdoor Furnace recommended for homes as well as small businesses.
Kerr outdoor wood burning stove models are known for their unique Quick Heat exchange feature which is due to their chamber-free construction. There are 4 Kerr models; each model possesses distinct qualities and features and is recommended for different types of homes.
Who has better customer service?
Customers may contact Nature’s Comfort via phone at (877) 251 – 7740 or through email at their official site http://naturescomfortllc.com/. Kerr has corporate offices in Atlantic Canada. Their head office is in 125 Polymer Road, Truro, NS B2N 5V2. Customer service numbers are according to their branch locations and may be accessed at http://www.kerrsmartenergy.com/
Best warranty support
Nature’s Comfort has a limited 20 – year warranty on the fire drum and a limited 10 – year warranty on the stove’s water jacket for manufacturer’s defects. All other parts have a 1- year warranty. The warranty covers both parts and labor. The company states that the customer should properly deliver, install and maintain the boiler to qualify for warranty.
Any questions or issues about warranty should be addressed with the dealer along with your proof of purchase, proof of treatment and testing along with the appliance serial number and model number.
Kerr has a different warranty rule. Once the customers has submitted his warranty card for the unit, the official and legally binding warranty for all Kerr furnaces starts and this is for 5 years. This has to be done within 30 days of purchase. The warranty is applicable only to the original owner. Questions about warranty should be addressed to a nearest Kerr dealer.
Both Nature’s Comfort and Kerr outdoor wood burning stoves are available through their respective dealers. If you are interested, contact customer service to find out a local dealer in your area.
Nature’s Comfort and Kerr provides a variety of outdoor wood burning stove models which is perfect for consumers to be able to find the most suitable model that will efficiently heat their homes. However, Nature’s Comfort offers a longer and better warranty period which is definitely a plus for consumers and homeowners.