Nature’s Comfort is an outdoor wood burning stove brand that is one of the most convenient and preferred by more customers and business owners in the US. Woodmaster on the other hand is a brand that has innovative designs that has made it popular among discerning homeowners and business owners. But if a new customer would make a purchase, which outdoor wood burning furnace would do? Here is a comparison of the two furnaces according to features that customers are often looking for.
Stove winning features
Nature’s Comfort’s outdoor wood burning boilers include wood pellet and multi-fuel stoves. It has a series of boilers which range from 115,000 to 500,000 BTUs. These stoves have state of the art engineering improvements for more efficient water flow and stove controls. Designers have also come up with models that are easier to install, operate, troubleshoot and to service in case the need arises. Nature’s Comfort GT – 6000 is its first EPA Phase II Qualified Outdoor Furnace.
Woodmaster on the other hand markets its products under two brand names: the Woodmaster and Woodmaster Plus. The Woodmaster burns firewood while the Plus can burn range of alternative fuels such as corn, wood and paper pellets, barley and other organic products. The Woodmaster comes in 4 models.
Who has better customer service?
Customers may contact Nature’s Comfort via phone at (877) 251 – 7740 or through email at their official site http://naturescomfortllc.com/. You may contact Woodmaster via phone at (800) 932 – 3629. You may send inquiries about their products at 600 Polk Avenue, SW Red Lake Falls, MN 56750.
Better warranty period
Nature’s Comfort has a limited 20 – year warranty on the fire drum and a limited 10 – year warranty on the stove’s water jacket for manufacturer’s defects. All other parts have a 1- year warranty. The warranty covers both parts and labor. The company states that the customer should properly deliver, install and maintain the boiler to qualify for warranty.
Any questions or issues about warranty should be addressed with the dealer along with your proof of purchase, proof of treatment and testing along with the appliance serial number and model number.
All Woodmaster models and products have a limited 10 – year warranty. Woodmaster customers with questions about their warranties should contact customer service right away. Customers may also contact distributors for questions about warranties about an old Woodmaster unit.
Both Nature’s Comfort and Woodmaster are available through a local dealer near you. You may visit their official sites to locate a dealer near you or you may call their customer service for help.
Clearly, Nature’s Comfort is more preferred by customers because of the brand’s variety of models. With more models to choose from, homeowners will be able to find the most suitable model for their needs. Nature’s Comfort has a longer warranty period considering Woodmaster’s very limited 10 – year warranty. Customer service is also more efficient according to most reviews for Nature’s Comfort users and homeowners.